Join our Team: Support Worker

Working Hours:

Permanent contract – full and part-time permanent positions available.

All applicants must:

• Undergo an enhanced DBS check.
• Provide a full employment and education history with satisfactory references, one of which must be from their most recent employer.

Purpose of the Role:

To provide a support service to vulnerable young people and be able to identify and take appropriate actions according to their needs, in conjunction with other parties and agencies.

Equal Opportunities: 

Silver Birch Care Ltd has a strong commitment to achieving equality of opportunity in both services to the young people placed and the employment of people. It expects all employees to understand and promote its policies in their work.

Job Context:

Silver Birch Care Ltd strives to provide services which are user-friendly and sensitive to the individual needs of our residents, local authorities, and all sections of the community. It is the responsibility of all staff to work to achieve this within our ethos of service, quality, equality, and partnership.

Duties:

• To join a team ensuring that safe and appropriate care practices are always maintained.
• To provide a safe, warm, and supportive environment to our residents.
• To support the manager in all aspects of the establishment’s operation, whilst maintaining positive practices, in keeping with the aims and objectives of the establishment.
• To maintain a regular recording system in connection with each young person and be involved in the implementation of care plans.
• To create or assist in the publication of reports when required including Risk Assessments and Care Plans.
• To attend review and planning meetings when required.
• To promote and maintain high standards of cleanliness including undertaking household duties as required. This includes cleaning and gardening duties.
• To participate in the general activities of the establishment and to use any personal skills you may have to maximise the opportunity for each resident.
• To make outside contacts both individually and through various activities developed within and outside of the establishment.
• To attend regular supervision sessions, staff meetings and training sessions as required.
• To deal with telephone enquiries and undertake administrative duties as required e.g., daily logs, accident book, incident forms etc. Maintain case file records, including details of assessment plans, decisions, visits and the implementation and evaluation of action about the care plan.
• To promote the rights and interests of young people whilst protecting them from danger, harm, or abuse.
• To be responsible during the shift for the building, its annexe, and any other establishments for which the service has responsibility.
• To advise, support, and exchange information with other staff team members.
• To act quickly AND efficiently in any emergency and apply established protocols relating to emergency situations and ensure the well-being of young people and others.
• To be responsible for home financial administration during their shift, including petty cash, activity money, young peoples’ personal allowances, and other such budgets that require correct appropriation.
• To be responsible for organising and promoting the smooth running of their shifts, including sleep-in shifts, and waking nights.
• To challenge poor performance among other members of the staff team, should it arise, in a professional manner.
• To ensure that the environmental needs meet statutory requirements concerning Health and Safety Regulations and the National Minimum Standards, reporting directly to their line manager any concerns.

Responsibilities:

• To undertake the in-house induction programme upon commencing employment and to ensure understanding of the information provided.
• To be familiar with and promote the home’s policies and procedures, applying all knowledge to work practices.
• To be familiar with the assessed needs of each young person, and to provide appropriate support as defined in Support Plans and Risk Assessments.
• To understand and comply with all Regulatory requirements including Health & Safety, COSHH, RIDDOR and Accident/Incident reporting.
• To maintain clear and accurate records as required by the policies and procedures, and to ensure that all records are completed accurately and to acceptable standards.
• To assist young people to manage their behaviours through positive intervention, and to adopt any required intervention strategies as defined within the support plan, risk assessments, and policies and procedures.
• To undertake developmental training where offered, and to maintain & improve knowledge and skills in the interests of achieving young people’s outcomes.
• To complete allocated training including eLearning in a timely manner. Training is reallocated one month prior to expiration and must be completed before this happens.
• To support young people to safely access facilities and activities, both in the home and in the wider community.
• To liaise with outside agencies including doctors, social workers, police etc on behalf of the young people.
• To be familiar with, and use, the organisation’s ‘Whistle Blowing’ policy in the event of any abuse, neglect or harassment occurring within the organisation.
• To respect the confidentiality of young people and other staff, unless in direct conjunction with the ‘Whistle Blowing’ policy.
• To act immediately to resolve any conflicts within the home, and to support the use of the following defined procedures including the Grievance Policy, Complaints Policy etc.
• To carry out any reasonable requests by your line manager as deemed necessary to fulfil your role of employment.

Expectations:

• To act as a positive and supportive role model to young people in all aspects of work.
• To act in an honest and trustworthy manner at all times.
• To be reliable, dependable, and punctual.
• To work openly and cooperatively with all young people and colleagues, and to treat them with dignity and respect at all times.
• To honour all work commitments, arrangements and agreements including any authorised changes to rotas, swaps etc.
• To declare any issues that could be deemed to create any conflicts of interest as soon as they arise and ensure they do not encroach or influence your professional work practice or judgements. This would include secondary jobs, relationships with colleagues, contact with rival businesses etc.
• To avoid any formation of inappropriate relationships with young people whatsoever.
• To avoid putting yourself or any other person at unnecessary risk.
• To seek guidance and clarification from your line manager regarding any aspect of your role and responsibilities that you are unsure of.
• To avoid any behaviour in work or outside of work that would call into question your suitability to be employed in the social care sector.

Please note this job description provides an outline of the duties and responsibilities involved in the post of Support Worker but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement.

Salary:

£13.54 per hour plus benefits. Sleep-in’s are paid at £40.

Please note this job description provides an outline of the duties and responsibilities involved in the post of Support Worker but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement.

To apply for this role, please complete the application form below.