About Us

Our success, passion and commitment require us to always provide the highest standards of support, and to consistently encourage and individualise the development of opportunities for our young people, and our skilled, dedicated team.

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Supported living homes
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Looked after young people in our care
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Skilled and dedicated staff
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National Awards

About Us

At the very heart of Silver Birch Care is a genuine commitment to making a real difference in the lives of looked after young people. As an established provider, recognised for our experience and outstanding reputation in the semi-independent supported living sector, we strive to provide therapeutic support and appropriate solutions to some of the most difficult challenges involving looked after young people.

We work closely with local authorities and other professional support bodies to ensure that each and every young person is placed within an environment that seeks to address their unique and individual needs.

Operating a number of high quality, fully staffed semi-independent homes, and independent outreach support provisions for young people aged 16 and over, as well as offering a wide range of specialist support services including therapy, education, training and development, Silver Birch Care are truly committed to making a real difference to young lives.

Our Values

Integrity

We are dedicated to doing what’s best for our team and young people. We strive to deliver a high-quality service whilst always acting honestly and transparently, and in compliance with all regulatory standards.

Respect

We believe that every person is different but equal, and that everyone’s unique talent should be recognised and encouraged. We operate a non-discriminatory environment where everyone is treated with dignity and respect, and has equal access to opportunities and benefits.

Commitment

We have built an outstanding team of people who share our core values and passion. By collaborating and working towards shared goals, we are committed to ensuring our homes have exactly the right calibre of staff, services, and resources in place to meet the needs of the young people, and to deliver positive and measurable outcomes.

Responsibility

We embrace a culture of shared accountability and ownership of roles. We all work together to deliver person centred care, putting young people at the heart of everything we do, and helping them when they need it. We have a responsibility to make sure that the young people in our care are protected from bullying, abuse, and neglect.

Preparing for adulthood

We recognise the challenges young people encounter as they prepare to leave local authority care and make the transition into independent adult life. We believe that by providing young people with positive role models, and dedicated empathetic, experienced support workers, we can successfully equip them with the independent living skills they need to move forward and make positive contributions to their wider communities. We are committed to all aspects of equality and diversity which is reflected in our ethos, culture and practice of service delivery. We treat each individual with respect, and embrace the significant contributions that come from the diversity of our young people, staff, partners and stakeholders. We have put together a useful guide below.

Our Commitment

  • To always provide the highest standards of support with a caring, kind, and nurturing approach, and to consistently encourage the development of opportunities for our young people and our staff team.
  • To provide first class supported living services according to each young person’s needs and the requirements of the local authority.
  • To ensure our homes offer a comfortable, safe, and welcoming environment; one in which we would be happy to treat our own families.
  • To provide opportunities for young people to share their views, feedback, compliments, and complaints.
  • To create a supportive environment in which to facilitate each young person’s access to education or vocational training, and to support them on to a diverse range of employment and apprenticeship opportunities.
  • To support young people with leaving local authority care and making the transition into independent adult life when they are ready.