Silver Birch Care (Residential Services) Vacancies

HR Advisor

Join our Team: HR Advisor

We are looking to recruit a new member of our team as Silver Birch Care (Holdings) Limited is expanding, and opening a new organisation – Silver Birch Care (Residential Services).

Key Responsibilities:

Reporting to the HR Manager, the HR Advisor will be the first port of call for all recruitment aspects within Silver Birch Care (Residential Services) and assisting our sister companies The Beeches and Silver Birch Care. This will include either advising line managers on the most effective ways to fill vacancies or owning the whole recruitment process.

Assisting with employee relations and performance management is also a vital part of this role, including disciplinaries, grievance processes, performance reviews, supervisions, and capability assessments. Overall, the HR Advisor is responsible for anything related to the HR function, ensuring all policies are consistent and met, and that all HR queries are dealt with promptly and reliably.

Finance and Operations:

  • Ensure all KPIs are met and achieved.
  • Work closely with the HR Manager to understand and process payroll.
  • Proactively reduce the number of vacancies within the service.
  • Monitor and control expenditure of the department spending.
  • Ensure agency costs are kept within the agreed expectation and reduced wherever possible.
  • Having a keen eye on budgets and budgetary changes (P&L).

Employee Management:

  • Dealing with various HR queries throughout the business.
  • Monitoring, reviewing, and updating all HR policies, and ensuring these are in line with current legislation and regulations.
  • Informing employees of their rights and entitlements, and keeping them up to date with any changes that are made.
  • Managing staff relationships, responding to any queries or problems that they have, and managing their expectations.
  • Handling HR matters reliably and in accordance with legal requirements.
  • Supporting the HR Manager with various capability investigations, including grievances and disciplinary actions.
  • Assisting with and developing on any recruitment campaigns.
  • Provide recruitment administration support.
  • Support with staff training.
  • Manage the new joiner process from the initial offer letter through to joining instructions and inductions.
  • Ensure all criminal record checks and references are carried out fully and in a timely manner.
  • Create ID badges as agreed by the HR Manager.
  • Driving business performance in relation to the organisation’s objectives and values.
  • Partnering with line managers to review employee relations, performance management, resourcing, and staff management.
  • Carry out any other reasonable ad hoc duties in order to support the HR and compliance functions.
  • In conjunction with the HR Manager, process leavers on the HR system, ensure resignation acknowledgements letters are sent, collate leaver forms, exit questionnaires, remove IT accounts, and archive HR files.

Meeting Standards / Compliance / Quality:

  • Ensure that all employees understand their role so that they are able to undertake their duties and responsibilities to a consistently high standard in the normal course of their duties.
  • Comply with all statutory and legislative requirements.
  • Comply with the company’s policies and procedures, and all other relevant supplementary instructions.
  • Prepare detailed reports for Statutory and Case Reviews to a consistently high standard.
  • Meet legislative and company health and safety standards.
  • Implement HR quality assurance practices to monitor and evaluate standards of individual employee and overall team performance, to support the company to achieve its objective to continuously improve upon quality.

Personal Attributes:

  • Motivated to achieve excellence and improvement of personal performance with a positive can-do attitude.
  • Great attention to detail.
  • Ability to multi-task, prioritise responsibilities, and work under pressure.
  • A CIPD or relevant HR qualification is desirable.
  • Excellent communication and strong interpersonal skills, and an ability to build strong relationships.
  • Commitment to continued personal development, maintaining an up-to-date knowledge of developments across the field, industry, legislation/regulations, and practice relevant to your role.

This job description is neither exclusive nor exhaustive, and the duties and responsibilities may vary from time to time and where possible be in consultation with the post holder.

To apply for this role, please send your CV to or complete the the application form below.